25 Best UX/UI Design Agencies in Singapore (2026)
Compare 25 UX/UI design agencies in Singapore, each checked on its own website: product or website focus, research and testing, deliverables and how to choose.
The short answer
- 01
Match the agency to the project. Research specialists, app and product studios, website studios and brand-led agencies all sell UX/UI design in Singapore. Check each agency's focus before you brief it.
- 02
Ask how they research and test. Real UX work includes talking to and testing with your users, not just designing screens. Ask who they test with, how many sessions, and how recordings are handled under the PDPA.
- 03
Agree the deliverables and who owns them. Research findings, wireframes, a clickable prototype, Figma files, a design system and a developer handover, all owned by you at the end.
The best UX/UI design agency in Singapore for you depends on the project. Research specialists, app studios and website studios each suit different work, so we have grouped them to help you shortlist.
Each entry shows what the agency offers and what to check before you brief it. To compare against a team that designs and builds, see our UI/UX design agency service.
Last checked: October 2026, on each agency's own website. JIN Design is our own agency and is listed first; the other agencies are in alphabetical order.
Which is the best UX/UI design agency in Singapore for you?
- User research and usability testing: Objective Experience, User Experience Researchers (USER), Epitomist, Heist, PSYKHE
- Apps and digital products: Buuuk, Lollypop Design Studio, ProCreator, Rocketech, Slash, Think Design, Stuck Design, Zimozi
- Websites and web apps: JIN Design, Hello Pomelo, Visible One, PixelMusica, Splash Digital Labs
- Brand-led design: Creativeans, Hipster Inc, Chemistry
- Large enterprise programmes: Voilaah, Codigo, Vinova, Zensite
The 25 UX/UI design agencies at a glance
| Agency | Website | Services | Specialities |
|---|---|---|---|
| JIN Design | jin-design.com | UX audits, user research, wireframes, UI design, clickable prototypes, usability testing, Figma design systems | Prioritised UX audits, UI/UX design that our own team builds |
| Buuuk | buuuk.com | User research, prototyping, user testing, UI/UX design, MVP development | Enterprises and government agencies; client logos span transport, telecoms, finance, property and automotive |
| Chemistry | chemistryteam.com | Service design, digital experience design, product and spatial design, innovation consulting, design thinking training | Human and planet-centred design, circular design, public sector and large organisations |
| Codigo | codigo.co | User research, user interviews, wireframes, usability testing on prototypes, UI design | Service platforms, ecommerce, logistics, transport, loyalty programmes and CRM |
| Creativeans | creativeans.com | UX research, information architecture, wireframes, UI/UX design, interactive prototyping | Brand-led design for growth and mid-size companies across Asia; consumer goods, healthcare, F&B |
| Epitomist | epitomist.com | UX research, concept testing, heuristic evaluation, usability testing, UI/UX design | Localised UX research across Asian markets; remote usability testing |
| Heist | heist7.com | Design research, ethnography, design sprints, prototyping, field testing | Cultural insight and ethnographic research; financial services and consumer brands |
| Hello Pomelo | hellopomelo.com | Information architecture, UI/UX design, custom website design, front-end development | Bespoke corporate and ecommerce websites for SMEs and larger brands |
| Hipster Inc | hipster-inc.ai | User research, information architecture, prototyping, UI/UX design | Education, F&B, fashion, sustainability, mental health, gamification |
| Lollypop Design Studio | lollypop.design | UX research, heuristic analysis, usability testing, UI/UX design, prototyping | Fintech and banking, ecommerce, enterprise SaaS, education, government digital services |
| Objective Experience | objectiveexperience.com | UX research, usability testing, eye tracking, participant recruitment, UX design | Behavioural research and eye tracking; banking, telecoms, retail and government clients |
| PixelMusica | pixelmusica.com | CX design, UI/UX design, web design and development, application design | B2B, charities and non-profits |
| ProCreator | procreator.design | UX research, UX audit, UI/UX design, design systems, prototyping, usability testing | SaaS and enterprise products; fintech, banking and insurance, ecommerce, healthtech, logistics |
| PSYKHE | psykhe.co | Research and insights, service design, product design, experience optimisation | Healthcare, banking, hospitality, public sector |
| Rocketech | rocketech.it | Product research, UX/UI design, design systems, prototyping | Startups and MVPs; healthtech, fintech, edtech, HR tech, sports tech |
| Slash | slash.co | User research, usability testing, information architecture, UI design, prototyping | Hospitality, healthcare, banking and insurance, education, manufacturing |
| Splash Digital Labs | brayleinosplash.com.sg | User research, personas, user flows, wireframes, prototyping | Enterprise CMS websites on Sitecore, Sitefinity, Kentico and Drupal; sustainable web design |
| Stuck Design | stuck.sg | Design research, user insights, UI/UX and app design, industrial design | Physical and digital products; healthcare, government and consumer brands |
| Think Design | think.design | User research, UI/UX design, service design, data visualisation | Banking and financial services, healthcare, enterprise IT, education, media; data visualisation |
| User Experience Researchers (USER) | user.com.sg | User research, market research, usability testing, UI/UX design | Public services, transport, education, logistics, finance |
| Vinova | vinova.sg | UX audit, user research, wireframes, prototyping, usability testing, UI design | Education, finance and insurance, government, healthcare, real estate, manufacturing |
| Visible One | visibleone.com | User research, personas, wireframes, user flows, UI design | Not stated |
| Voilaah | voilaah.com | UX/UI design, web development, mobile app development | Enterprise |
| Zensite | zensite.co | User research, UX research, UI/UX design, design systems, prototyping | Real estate, fintech and web3, food delivery, health, education, home services |
| Zimozi | zimozi.co | Product discovery, UI/UX design, web and mobile app development, MVP development | Startups and growing companies in fintech, SaaS, ecommerce, healthtech and logistics |
UX/UI design agencies in Singapore
1. JIN Design
A Singapore UI/UX design agency that designs websites and web apps, audits existing sites and apps, and builds what it designs.
Our UI/UX design and audit service covers user research, information architecture and wireframes, UI design in Figma with shared styles and components, clickable prototypes and usability testing. For an existing website, web app or mobile app, our UX audit ranks every finding by impact and effort and ends with a walkthrough.
Because we also design and build websites and web apps, designs come with the states and components developers need, and the same team can take them into development or hand the Figma files to your developers. AI helps us capture every screen and explore layouts sooner; our designers review every finding and refine every design by hand.
| Detail | JIN Design |
|---|---|
| Website | jin-design.com |
| Services | UX audits, user research, wireframes, UI design, clickable prototypes, usability testing, Figma design systems |
| Focus | Websites and web apps, plus audits of mobile apps |
| Specialities | Prioritised UX audits, UI/UX design that our own team builds |
| Founded | 2015 |
| Also does | Website redesign, web development, web app development, AI-powered websites, analytics, maintenance |
Pros
- Audit findings ranked by impact and effort, with a walkthrough
- Designs handed over in Figma with a design system and every screen state
- Same team can build the designs as a website or web app
Things to check
- Focus is websites and web apps; for large native app programmes, ask about scope or consider a product studio too
Good fit for: businesses that want a website or web app designed around their users, or an audit of what to fix first, with the option of the same team building it.
2. Buuuk
A Singapore digital innovation company that designs and builds custom mobile apps and software.
Buuuk designs and develops customer-facing apps, enterprise mobility tools and custom software for enterprises and government agencies. UI/UX design, MVP development and digital transformation work sit alongside its build team.
Its UI/UX process puts research, prototypes and interfaces in front of real users before any production code is written. Work shown on its site includes the myENV app for the National Environment Agency.
| Detail | Buuuk |
|---|---|
| Website | buuuk.com |
| Services | User research, prototyping, user testing, UI/UX design, MVP development |
| Focus | Digital products and apps |
| Specialities | Enterprises and government agencies; client logos span transport, telecoms, finance, property and automotive |
| Also does | Custom app development, enterprise mobility, digital transformation |
Pros
- Tests prototypes with real users before development starts
- Design and development under one roof
- Lists government and enterprise clients such as NEA, SMRT and Singtel
Things to check
- Projects are quoted individually, so ask for an itemised quote
- Focuses on apps and digital products; ask about website projects
Good fit for: enterprises and public sector teams that want an app designed and built by one team.
3. Chemistry
A strategic experience design consultancy based in Singapore and Amsterdam.
Chemistry offers service design, digital experience design, product and spatial design, and communication design, alongside strategy work such as business design, innovation consulting and organisational change. It also runs training through its Chem.lab programmes.
It describes its approach as human and planet-centred design, with circular design and circular transformation as named services. Clients listed include the Ministry of Health, Changi Airport, Singapore Tourism Board and OCBC.
| Detail | Chemistry |
|---|---|
| Website | chemistryteam.com |
| Services | Service design, digital experience design, product and spatial design, innovation consulting, design thinking training |
| Specialities | Human and planet-centred design, circular design, public sector and large organisations |
| Also does | Business design and venture building, organisational change, communication design and branding |
Pros
- Covers service design across physical spaces, technology and processes
- Runs workshops and training through Chem.lab
- Offices in Singapore, Amsterdam and London
Things to check
- Ask whether UI design and build are included or done with partners
- Suited to strategy and service design more than a quick website or app interface
Good fit for: organisations redesigning a whole service or customer experience, not just a screen.
4. Codigo
A Singapore design and technology company that designs and builds apps and digital platforms.
Codigo offers UX and UI design, mobile app development, web development and AI products from its Singapore headquarters, with offices in Myanmar, Indonesia and Vietnam. Its UX work covers user research, stakeholder and user interviews, wireframes, user flows and UI design.
It runs user tests on wireframes and design prototypes before the build. Projects named on its site include the Don Don Donki loyalty programme, the GetGo carsharing app and the 7-Eleven Singapore ecommerce site.
| Detail | Codigo |
|---|---|
| Website | codigo.co |
| Services | User research, user interviews, wireframes, usability testing on prototypes, UI design |
| Focus | Both |
| Specialities | Service platforms, ecommerce, logistics, transport, loyalty programmes and CRM |
| Founded | 2010 |
| Also does | Mobile app development, web development, AI products, Tech for Hire |
Pros
- Tests wireframes and prototypes with users before the build
- Design and development in one team
- Named Singapore consumer projects such as GetGo and Don Don Donki
Things to check
- Projects are quoted individually, so ask for an itemised quote
- Ask whether design systems are part of their work
Good fit for: businesses that want a consumer app or platform researched, designed and built by one Singapore team.
5. Creativeans
A brand strategy and design consultancy in Singapore, Milan and Jakarta that also offers UI/UX design.
Creativeans offers branding, business design, packaging and communication design, with UI/UX design as one of its solutions. Its UI/UX process runs from user-centred analysis and wireframes to UI design, interactive prototypes and development with partners.
The site says its UI/UX work is led by a Certified Usability Analyst and is designed to fit the client’s brand principles. It names consumer goods, healthcare and F&B as sectors for this work.
| Detail | Creativeans |
|---|---|
| Website | creativeans.com |
| Services | UX research, information architecture, wireframes, UI/UX design, interactive prototyping |
| Focus | Both |
| Specialities | Brand-led design for growth and mid-size companies across Asia; consumer goods, healthcare, F&B |
| Founded | 2012 |
| Also does | Branding, packaging design, business design, design thinking training |
Pros
- UI/UX tied closely to brand strategy
- Usability work led by a Certified Usability Analyst
- Offices in Singapore, Milan and Jakarta
Things to check
- Development is done with partner teams
- Mainly a branding consultancy, so ask for UX case studies
Good fit for: businesses that want a new brand and a website or app designed together.
6. Epitomist
A Singapore-headquartered UX company focused on research and design across Asian markets.
Epitomist offers UX research, usability testing, UI/UX design and web and app development. Its research work covers ideation, concept testing, heuristic evaluation and both in-person and remote usability testing.
It focuses on localising UX for Asia and says it has research experience in cities including Singapore, Kuala Lumpur, Bangkok, Jakarta, Tokyo and Seoul. Its site is available in English, Indonesian and Chinese.
| Detail | Epitomist |
|---|---|
| Website | epitomist.com |
| Services | UX research, concept testing, heuristic evaluation, usability testing, UI/UX design |
| Focus | Both |
| Specialities | Localised UX research across Asian markets; remote usability testing |
| Also does | Web development, app development, remote UX and cloud services |
Pros
- Research and testing experience across many Asian cities
- Runs moderated and unmoderated remote testing
- Research, design and development available together
Things to check
- Ask for case studies relevant to your sector
- Projects are quoted individually, so ask for an itemised quote
Good fit for: companies launching or testing a product across several Asian markets.
7. Heist
A Singapore-based design and innovation consultancy driven by cultural insight.
Heist offers design research, design sprints and longer bespoke design programmes. Sprints run about three weeks and end with a prototype tested with real users, while programmes run from about six weeks to six months.
Its research is built on ethnography, using pop-up studios and a regional network of local guides and designers. Clients shown on its site include DBS, GovTech, OCBC, IMDA and Standard Chartered.
| Detail | Heist |
|---|---|
| Website | heist7.com |
| Services | Design research, ethnography, design sprints, prototyping, field testing |
| Specialities | Cultural insight and ethnographic research; financial services and consumer brands |
| Also does | Bespoke design and development programmes, concept development, innovation strategy |
Pros
- Prototypes are tested in the field with real users
- Ethnographic research through pop-up studios across Asia
- Sprints run about three weeks
Things to check
- Ask whether UI design and build are included or done with partners
- Suited to research and innovation work more than a standard website
Good fit for: teams that need to understand their customers before deciding what to build.
8. Hello Pomelo
A boutique Singapore web design and development agency.
Hello Pomelo designs and builds custom websites and ecommerce stores, with information architecture and UI/UX design as part of its design and development service. It also does branding and identity work.
It says it does not outsource any part of a project to other agencies or overseas, and builds sites clients can manage without coding. Client logos include NUS, SUTD, Esplanade and BreadTalk.
| Detail | Hello Pomelo |
|---|---|
| Website | hellopomelo.com |
| Services | Information architecture, UI/UX design, custom website design, front-end development |
| Focus | Websites |
| Specialities | Bespoke corporate and ecommerce websites for SMEs and larger brands |
| Founded | 2014 |
| Also does | Branding and identity, ecommerce on WooCommerce and Shopify, website maintenance |
Pros
- Does not outsource work to other agencies or overseas
- Builds sites clients can update without code
- The partners are also the lead designers and front-end developers
Things to check
- Ask how they run user research and testing
- Focused on websites rather than apps or software
Good fit for: businesses that want a well-designed website from a small, hands-on team.
9. Hipster Inc
A Singapore digital agency that designs and builds web and mobile apps and software.
Hipster offers UI/UX design alongside web development, mobile app development and enterprise software. Its designers carry out user research and create information architecture and prototypes before the build.
It also sells ready-made platforms for events, learning management, loyalty and communities, plus a queue management system. Industries it lists include education, F&B, fashion, sustainability and mental health.
| Detail | Hipster Inc |
|---|---|
| Website | hipster-inc.ai |
| Services | User research, information architecture, prototyping, UI/UX design |
| Focus | Both |
| Specialities | Education, F&B, fashion, sustainability, mental health, gamification |
| Founded | 2016 |
| Also does | Web and mobile app development, enterprise software, off-the-shelf platforms |
Pros
- Design and development in one team
- Ready-made platforms can shorten some projects
- Offices in Singapore and India
Things to check
- Ask how they run usability testing
- Projects are quoted individually, so ask for an itemised quote
Good fit for: SMEs and startups that want an app or platform designed and built by one team.
10. Lollypop Design Studio
A global UI/UX design studio, part of Terralogic, with a page dedicated to Singapore clients.
Lollypop offers UX research, UI/UX design, interaction design and prototyping, plus a build team for front-end, web and mobile development. Research methods it lists include heuristic analysis, design audits, usability testing and ethnographic research.
Its Singapore page names fintech and banking, ecommerce, enterprise SaaS, education and government digital services as focus sectors. It describes a six to ten week path from discovery through design, testing and launch.
| Detail | Lollypop Design Studio |
|---|---|
| Website | lollypop.design |
| Services | UX research, heuristic analysis, usability testing, UI/UX design, prototyping |
| Focus | Digital products and apps |
| Specialities | Fintech and banking, ecommerce, enterprise SaaS, education, government digital services |
| Also does | Front-end and app development, digital branding, motion graphics |
Pros
- Wide range of research methods listed
- Design and build teams in the same company
- Clear six to ten week path from discovery to launch
Things to check
- Ask who on the team works from Singapore and how you will meet
Good fit for: SaaS, fintech and enterprise teams that want research-led product design with build support.
11. Objective Experience
A Singapore-based human-centred design and UX research agency.
Objective Experience offers UX research, usability testing, eye tracking, participant recruitment, UX strategy and UX design. It also runs Objective Academy for training and a Research Network for recruitment across Asia Pacific.
It says it has completed more than 400 research and design projects across five continents over 14 years. Clients shown include UOB, DBS, GovTech, Singtel and PayPal.
| Detail | Objective Experience |
|---|---|
| Website | objectiveexperience.com |
| Services | UX research, usability testing, eye tracking, participant recruitment, UX design |
| Specialities | Behavioural research and eye tracking; banking, telecoms, retail and government clients |
| Also does | UX strategy, training through Objective Academy, research recruitment |
Pros
- Offers eye tracking
- Recruits research participants across Asia Pacific
- Runs UX training for in-house teams
Things to check
- Ask whether UI design and build are included or done with partners
- Research-led, so confirm who will build the finished product
Good fit for: teams that need solid user research or usability testing before or after a redesign.
12. PixelMusica
A Singapore creative agency serving B2B, charity and non-profit organisations.
PixelMusica covers branding, design, consulting, video and photography, web design and development, and CX/UI/UX design. It says it has delivered more than a thousand projects since 2012.
Its client list includes many Singapore charities and hospices alongside public sector and corporate clients. A featured project is a volunteer management system designed and built for AWWA.
| Detail | PixelMusica |
|---|---|
| Website | pixelmusica.com |
| Services | CX design, UI/UX design, web design and development, application design |
| Focus | Both |
| Specialities | B2B, charities and non-profits |
| Founded | 2012 |
| Also does | Branding, videography, photography, creative consulting |
Pros
- Long list of Singapore charity and public sector clients
- Video and photography available in-house
- Received the Company of Good award from NVPC
Things to check
- Ask about their research and testing methods
- UX is one of several creative services
Good fit for: charities, non-profits and B2B firms that want design, content and a website from one agency.
13. ProCreator
A UI/UX design agency for SaaS and enterprise products, with a Singapore office.
ProCreator offers UX research and UX audits, user experience and interface design, design systems, interaction design and UX writing, plus web, mobile and no-code development. Its process runs from research and information architecture through prototyping and usability testing to handoff.
It lists a Singapore office on Robinson Road and offices in India and the USA. Sectors it names include fintech, banking and insurance, SaaS, ecommerce, healthtech and logistics.
| Detail | ProCreator |
|---|---|
| Website | procreator.design |
| Services | UX research, UX audit, UI/UX design, design systems, prototyping, usability testing |
| Focus | Digital products and apps |
| Specialities | SaaS and enterprise products; fintech, banking and insurance, ecommerce, healthtech, logistics |
| Also does | Web development, mobile app development, no-code development, UX writing |
Pros
- Lists design systems and UX audits as services
- Usability testing built into its process
- Development available after design
Things to check
- Ask who on the team works from Singapore
- Projects are quoted individually, so ask for an itemised quote
Good fit for: SaaS and enterprise teams that need a product redesign or a design system.
14. PSYKHE
A Singapore strategic design consultancy working across Asia Pacific.
PSYKHE offers research and insights, service design, product design and experience optimisation, alongside strategy work such as business model innovation and organisational design. It also offers GenAI implementation and custom applications.
It names healthcare, banking and hospitality as sectors and says it works in regulated, public and consumer-facing fields. Clients mentioned include DBS, UOB, GSK, HDB and the Ministry of Health.
| Detail | PSYKHE |
|---|---|
| Website | psykhe.co |
| Services | Research and insights, service design, product design, experience optimisation |
| Specialities | Healthcare, banking, hospitality, public sector |
| Also does | Business model innovation, organisational design, GenAI implementation, custom applications |
Pros
- Combines service design with business strategy
- Experience in regulated sectors such as banking and healthcare
- Can also build custom applications
Things to check
- Ask whether UI design is included
- Mainly larger organisations and the public sector
Good fit for: larger organisations redesigning a service, not just an interface.
15. Rocketech
A custom software development company for startups and product teams, with a Singapore office.
Rocketech helps founders decide what to build, then designs, develops and supports web and mobile products. Its product design work covers research, UX/UI, design systems and prototyping.
It lists offices in Singapore, Kyiv, London and San Francisco, and also takes over stalled projects after a code audit. Sectors it names include healthtech, fintech, edtech, HR tech and sports tech.
| Detail | Rocketech |
|---|---|
| Website | rocketech.it |
| Services | Product research, UX/UI design, design systems, prototyping |
| Focus | Digital products and apps |
| Specialities | Startups and MVPs; healthtech, fintech, edtech, HR tech, sports tech |
| Also does | MVP development, SaaS development, project rescue, AI development |
Pros
- Design systems included in its product design work
- Takes over stalled projects after a code audit
- Covers design, build and ongoing support
Things to check
- Ask where the Singapore team is based and how you will meet
- Mainly a development company, so ask for design case studies
Good fit for: founders who need an MVP designed and built quickly.
16. Slash
An innovation and custom software company offering UI/UX design across Southeast Asia, including Singapore.
Slash offers UI/UX design alongside custom software, web and mobile development, generative AI and automation. Its design work covers usability, information architecture, accessibility and user journeys, with user research that includes interviews and usability testing.
It uses a Core Unit of Value framework to find where the value proposition sits early in a design, and sells a separate three-week prototyping service. It lists offices in Indonesia, Cambodia, Singapore and Thailand.
| Detail | Slash |
|---|---|
| Website | slash.co |
| Services | User research, usability testing, information architecture, UI design, prototyping |
| Focus | Digital products and apps |
| Specialities | Hospitality, healthcare, banking and insurance, education, manufacturing |
| Also does | Custom software, generative AI, intelligent automation, staff augmentation |
Pros
- Three-week prototyping service
- Names user research and usability testing in its design work
- Large engineering team for the build
Things to check
- Ask where the Singapore team is based and how you will meet
- Ask whether design systems are part of their work
Good fit for: companies that want a product or AI tool prototyped quickly and then built.
17. Splash Digital Labs
A creative and technology agency, previously Bray Leino Splash, serving Singapore and Malaysia.
Splash Digital Labs offers user research and user experience design under its customer insights and strategy services, alongside web design and development, SEO, paid search and B2B marketing. It builds on enterprise CMS platforms such as Sitecore, Sitefinity, Kentico and Drupal.
Its UX process covers personas, storyboards, user flows, sitemaps, wireframes and prototypes, with iterative testing. It also offers sustainable web design as a named service.
| Detail | Splash Digital Labs |
|---|---|
| Website | brayleinosplash.com.sg |
| Services | User research, personas, user flows, wireframes, prototyping |
| Focus | Both |
| Specialities | Enterprise CMS websites on Sitecore, Sitefinity, Kentico and Drupal; sustainable web design |
| Also does | SEO, paid search, B2B marketing, data strategy |
Pros
- Enterprise CMS experience across several platforms
- UX sits alongside data and marketing teams
- Offers sustainable web design
Things to check
- Confirm the Singapore team; its site also covers Malaysia
- Its homepage is being refreshed; see its services and work pages
Good fit for: larger organisations rebuilding a content-heavy website on an enterprise CMS.
18. Stuck Design
An award-winning Singapore design innovation agency for products, apps and spaces.
Stuck designs physical products, apps and interfaces, services and spaces, and marketing activations. It combines design research and user insight with industrial design and engineering, through to low and medium run production.
It runs Design Thinking workshops through its Learning by Design programme and lists more than 30 international design awards. Clients include OCBC, Grab, HDB, LTA and National University Hospital.
| Detail | Stuck Design |
|---|---|
| Website | stuck.sg |
| Services | Design research, user insights, UI/UX and app design, industrial design |
| Focus | Digital products and apps |
| Specialities | Physical and digital products; healthcare, government and consumer brands |
| Founded | 2010 |
| Also does | Industrial design, marketing activations, retail experiences, design thinking workshops |
Pros
- Designs physical products and the apps that go with them
- Design research is a core service
- More than 30 international design awards listed
Things to check
- Ask about usability testing and design systems
- Focuses on apps and digital products; ask about website projects
Good fit for: companies building a connected product or a new service that spans physical and digital.
19. Think Design
A UI/UX and research-led design company with a Singapore studio and offices in India.
Think Design offers UI/UX design, user and design research, service design, data visualisation and digital product development. Its Singapore studio is on Robinson Road, with other offices in Delhi NCR, Bengaluru, Mumbai and Hyderabad.
It uses its own Golden Grid framework for user research and says it has around 20 years of practice. Industries it lists include banking and financial services, healthcare, enterprise IT, education and media.
| Detail | Think Design |
|---|---|
| Website | think.design |
| Services | User research, UI/UX design, service design, data visualisation |
| Focus | Digital products and apps |
| Specialities | Banking and financial services, healthcare, enterprise IT, education, media; data visualisation |
| Also does | Digital product development, data design, design research |
Pros
- Data visualisation is a named specialism
- Service design offered alongside UI/UX
- Has its own user research framework
Things to check
- Ask who on the team works from Singapore
- Ask about usability testing and design systems
Good fit for: teams with data-heavy dashboards or complex enterprise products.
20. User Experience Researchers (USER)
A Singapore UX consultancy that also offers development, AI and IT staffing.
USER offers market and user research, UI/UX design and development, and usability testing under its UX consulting service. It also provides web and mobile app development, enterprise solutions, AI and data work, and IT staffing.
It lists public services first among its sectors, followed by transport, education, logistics and finance. It states ISO 9001:2015 and ISO 27001:2022 compliance, which matters for public sector and regulated projects.
| Detail | User Experience Researchers (USER) |
|---|---|
| Website | user.com.sg |
| Services | User research, market research, usability testing, UI/UX design |
| Focus | Both |
| Specialities | Public services, transport, education, logistics, finance |
| Also does | Web and app development, AI and data analytics, IT staffing |
Pros
- ISO 9001 and ISO 27001 compliance stated
- Usability testing named as a service
- Development and staffing in the same company
Things to check
- Ask for case studies relevant to your sector
- UX is one of several service lines
Good fit for: public sector and regulated organisations that need certified vendors.
21. Vinova
A Singapore-headquartered IT consulting and development company with a UI/UX design service.
Vinova offers UI/UX design within a wide range of software, mobile and web development services. Its UI/UX page covers UX audits and research, wireframes, prototypes, UI design and branding.
Its six-stage design process runs from research to wireframing, visual design, usability testing, development support and handoff. It states ISO 9001 and ISO 27001 standards and also offers grant advisory.
| Detail | Vinova |
|---|---|
| Website | vinova.sg |
| Services | UX audit, user research, wireframes, prototyping, usability testing, UI design |
| Focus | Both |
| Specialities | Education, finance and insurance, government, healthcare, real estate, manufacturing |
| Also does | Mobile and web app development, MVP development, grant advisory, IT staff augmentation |
Pros
- Usability testing is a set stage in its UI/UX process
- ISO 9001 and ISO 27001 standards stated
- Large development team for the build
Things to check
- Ask whether design systems are part of their work
- UI/UX is one of many services
Good fit for: SMEs that want an app designed and built, with help on grants.
22. Visible One
A web design and development company in Singapore with a UI/UX design service.
Visible One offers UI/UX design alongside web development, ecommerce, digital marketing and IT services. Its UI/UX page covers user research and personas, wireframes and user flows, and high-fidelity UI design.
It describes a seven-step process from requirement analysis to support and maintenance. It lists a Singapore office in Sin Ming and also a Hong Kong office.
| Detail | Visible One |
|---|---|
| Website | visibleone.com |
| Services | User research, personas, wireframes, user flows, UI design |
| Focus | Websites |
| Also does | Web development, ecommerce, digital marketing, cloud and IT services |
Pros
- Personas and user flows included in its UI/UX work
- Development and maintenance in the same company
- Works across many CMS and ecommerce platforms
Things to check
- Ask how they run usability testing
- Ask about their experience in your sector
Good fit for: SMEs that want a website redesign with UX input and ongoing support.
23. Voilaah
A Singapore digital product agency offering UX/UI design and development.
Voilaah offers UX/UI design, web development, mobile app development, custom software, AI automation and ecommerce. Its homepage leads with UX design for enterprise.
Logos on its site include OCBC, Singtel, IRAS, SPH and Temasek Trust, which points to work with larger Singapore organisations.
| Detail | Voilaah |
|---|---|
| Website | voilaah.com |
| Services | UX/UI design, web development, mobile app development |
| Focus | Both |
| Specialities | Enterprise |
| Also does | Custom software, AI automation, ecommerce |
Pros
- Shows logos of large Singapore organisations such as OCBC and IRAS
- Design and development in one team
- Covers web, mobile and ecommerce
Things to check
- Ask about their research and testing methods
- Confirm where the team is based and how you will meet
Good fit for: larger organisations that want UX/UI and development from a local team.
24. Zensite
A UI/UX design agency in Singapore and Malaysia for websites, apps and digital products.
Zensite offers UI/UX design, user research, design systems, prototyping, mobile app design and Webflow website development. It also offers a design subscription with unlimited requests that can be cancelled at any time.
It describes its AI-assisted design as using AI in the workflow rather than in the output, including Figma and MCP setup. Clients shown include Singtel, PropertyGuru, Pop Meals and Sendhelper.
| Detail | Zensite |
|---|---|
| Website | zensite.co |
| Services | User research, UX research, UI/UX design, design systems, prototyping |
| Focus | Both |
| Specialities | Real estate, fintech and web3, food delivery, health, education, home services |
| Founded | 2022 |
| Also does | Webflow development, branding, design subscription, on-page SEO |
Pros
- Design systems work described in detail
- Design subscription option for ongoing work
- Offices in Singapore and Kuala Lumpur
Things to check
- Ask how they run usability testing
- Website builds are mainly on Webflow
Good fit for: startups and product teams that want ongoing design support or a Webflow site.
25. Zimozi
A Singapore product studio that designs and builds custom software, web and mobile apps.
Zimozi takes startups and growing companies from a first idea to launch, with strategy, UI/UX design, engineering and launch handled by one team. Its services also cover AI features, cloud and DevOps, QA and ongoing maintenance.
Its process runs from discovery to designing the core flows, then weekly builds with working demos you can try. Work on its site includes an AI talent matching platform and a guided dispute advisor for a legaltech company.
| Detail | Zimozi |
|---|---|
| Website | zimozi.co |
| Services | Product discovery, UI/UX design, web and mobile app development, MVP development |
| Focus | Digital products, MVPs and apps |
| Specialities | Startups and growing companies in fintech, SaaS, ecommerce, healthtech and logistics |
| Also does | AI and automation, cloud and DevOps, QA and testing, digital marketing, maintenance |
Pros
- Design and engineering in one team, from discovery to launch
- Weekly working demos during the build
- Says it can usually start within one to two weeks
Things to check
- Projects are scoped individually, so ask what the agreed scope includes
- Ask how much of the project is design work versus engineering
Good fit for: startups that want an MVP or app designed and built by one team.
UX audit, redesign or design system: which UX/UI project do you need?
A UX audit finds and ranks what to fix, a redesign gives the product a new structure and interface, and a design system makes many screens consistent. Pick the smallest piece of work that solves your problem.
If your website or app works but underperforms, an audit is usually the best first step. Signs that point to an audit: enquiries or sign-ups have dropped, support keeps answering the same “how do I” questions, or the product has grown feature by feature and no longer feels consistent. Our UX audit and UI/UX design service explains what an audit covers and when we recommend a redesign instead.
What should a UX/UI design agency deliver?
A UX/UI design agency should deliver research findings, user flows, wireframes, a tested prototype, final designs in an editable file such as Figma, and a handover your developers can build from. Agree the list before you start, so you can compare agencies like for like.
Ask to see a sample of each deliverable from a past project. A findings report with screenshots and priorities tells you more about an agency than a polished case study page.
How to choose a UX/UI design agency in Singapore
Choose a UX/UI design agency by matching its focus to your project, then checking how it researches, what it hands over and who builds the result.
- Match the focus. Product studios for apps and software, website studios for marketing sites and web apps, research specialists when you need evidence first.
- Look at case studies, not just screens. Good case studies show the problem, the research and the result.
- Ask how they research. Who do they talk to, how many users do they test with, and how do findings change the design?
- Check who builds it. Some agencies design only. If they hand over to your developers, ask what the handover includes.
- Agree ownership. Final files, research and design system should be yours.
Things to check in a UX agency proposal
- Whether research or testing is in the scope, or only design.
- Whether case studies explain the problem and the outcome as well as the screens.
- Whether the number of screens was set before anyone asked about your users.
- Whether design files will be in your account or transferred to you at the end.
How much does a UX/UI design agency cost in Singapore?
The cost of a UX/UI design agency in Singapore depends on how much research and testing you need, how many screens and user roles are in scope, whether you need a design system, and whether the same agency builds it.
Agencies also price the work in different ways, so ask which model they propose.
To compare quotes fairly, send every agency the same brief: your goals, the users and journeys that matter, the screens or pages you know about, and whether you need them to build. Ask each quote to list the deliverables per phase. If a quote is in SGD from a GST-registered agency, check whether the 9% GST is included.
UX research in Singapore: user testing, accessibility and the PDPA
If an agency records interviews or usability tests, the recordings and notes are personal data under Singapore’s Personal Data Protection Act. Ask how they get consent, where recordings are stored (including whether that is overseas), and when they are deleted.
Testing with Singapore users matters too. Ask whether the agency recruits participants locally or expects you to supply them, and whether it can include older users or people who prefer a language other than English if your customers do.
For accessibility, ask which standard the agency designs to. WCAG 2.2 is the current version of the international guidelines, and the Singapore Government Developer Portal publishes UX design guidelines for public sector digital services. You can check colour contrast on your current site yourself with our free colour contrast checker.
Can you get a grant for UX/UI design in Singapore?
Enterprise Singapore’s PSG and EDG closed to new applications on 29 September 2026, and the EDGE grant replaced them from 30 September 2026.
Check whether your UX or product design project fits an EDGE activity before you sign or pay anything, because some EDGE activities do not support work started before you apply. Ask the agency whether it has quoted for EDGE projects before, and confirm eligibility with Enterprise Singapore rather than relying on the agency.
How we chose these UX/UI design agencies
Every agency here offers UX or UI design, has a Singapore presence, and has a working website that describes its services clearly enough to compare fairly. Each entry is written only from what the agency’s own website says.
Since our last update we removed 21 agencies that no longer met the criteria (UX design offered, Singapore presence, working website). We re-check this list every quarter.
How JIN approaches UI/UX design projects
We design websites and web apps around what users need to do. When an existing site or app is underperforming, we start with a UX audit and a prioritised list of fixes, walked through with your team.
Designs are made in Figma with shared styles and components, and the same team can build them. For prototyping methods, see our guide to low and high-fidelity UX/UI prototypes.
If you would like a second opinion on your website or app, talk to us or see our UI/UX design agency service.
Frequently asked questions
What does a UX/UI design agency do?
A UX/UI design agency researches how people use a website or app, plans its structure and user journeys, designs the screens and tests them with real users. Some agencies also build what they design; others hand the designs to your developers.
What is the difference between UX and UI design?
UX (user experience) design is about how a product works: research, user journeys, structure and usability. UI (user interface) design is how it looks: layout, typography, colour and components. Most agencies do both, but some specialise in research and others in visual design.
How much does a UX/UI design agency cost in Singapore?
It depends on scope: how much research and testing you need, the number of screens or pages, the number of user roles, whether you need a design system, and whether the agency also builds the product. Ask agencies to quote against the same brief and list what each phase delivers.
Should I start with a UX audit or a full redesign?
If your product or website works but underperforms, an audit is a faster, cheaper way to find the biggest problems and fix them in order. A redesign makes sense when the structure, brand or platform no longer fits.
What should a UX project deliver?
Typically research findings, user journeys or flows, wireframes, tested prototypes, final UI designs in a tool such as Figma, and often a design system or component library, plus a handover to your developers. Agree this list before you start.
Do UX agencies test with real users in Singapore?
Many do. Ask whether they recruit participants locally, how many sessions they run, whether testing is in person or remote, and how they handle recordings and personal data under the PDPA.
Who owns the design files?
You should. Agree in the contract that the final design files, research and design system belong to you, and that you get access to the working files, not just exported images.
Should I hire a UX agency based in Singapore or overseas?
Either can work. What matters is where the people doing your project sit, which hours they work, whether they can test with your Singapore users, and where research recordings are stored. Ask each agency directly.
