UX audit
An expert review of your product against usability principles and your key journeys, such as sign up, enquiry or checkout, with every finding ranked by impact and effort.
UI/UX design & audit · Singapore
UI/UX design and audits that start with where users get stuck
We're a UI/UX design agency in Singapore. We audit websites, web apps and mobile apps to find where users get stuck, then design the screens that fix it in Figma, ready for our developers or yours.
- UX audits
- Wireframes and prototypes
- Figma design systems
- Usability testing
Design✦ AI-powered
What's included
01What our UI/UX design and audit covers
User research
We learn who your users are, what they came to do and what gets in their way, from your analytics, your team and conversations with customers.
Information architecture and wireframes
Navigation, labels and content hierarchy planned first, then wireframes for the key screens, so the journey is clear before any visuals.
Interface design and design systems
Screen designs in your brand, built in Figma from a set of shared styles and components, with clickable prototypes you can try before anything is built.
Usability testing
We watch real users try to complete tasks on your site, prototype or app, note where they hesitate or fail, and feed what we learn back into the design.
Mobile and accessibility checks
How every screen behaves on smaller devices, plus common accessibility issues such as colour contrast, tap target size and form labels.
Where AI helps
02How AI speeds up our UI/UX work
We use AI to work faster, and our team reviews every detail before it reaches you.
Every screen captured
AI-assisted tools capture and catalogue every page and state of your product, so our audit covers the whole thing, not a sample.
Patterns spotted at scale
AI flags inconsistent components, contrast issues and repeated friction points across screens. A UX specialist reviews each one before it reaches your report.
More layout options, sooner
We explore layout directions quickly with AI tools, then our designers refine the strongest one by hand and test it with users.
How it works
03How a UI/UX project runs
- 1
Brief
We agree your goals, the users that matter and the journeys to focus on. Analytics access helps if you have it.
- 2
Research and audit
We review the current product screen by screen on desktop and mobile, and learn how your users actually use it.
- 3
Design and test
Wireframes, then interface designs and prototypes in Figma, tested with users and revised before development.
- 4
Handover
You get the Figma files, design system and a prioritised report, and we can build the designs or support your developers.
Design systems and
Design systems and Figma handover
Every UI/UX project ends with files your team can keep using, whether we build the product or your developers do.
Shared styles and components
Colours, type, spacing, buttons and form fields defined once in Figma and reused across every screen, so new pages stay consistent.
Screens with every state
Empty, loading, error and success states designed alongside the main screens, so developers are not left to guess.
Built by our own team
We design and build websites, so we can take the designs straight into development, or walk your developers through them.
01
UI/UX design for websites and web apps
UX design decides how a product works: what users see first, how they move between screens and what happens when something goes wrong. UI design decides how it looks: type, colour, spacing and components. We do both together, so the interface supports the journey instead of decorating it.
As a UI/UX design company in Singapore that also builds websites, we design with the build in mind. Our designs come with the components and states developers need, which keeps what launches close to what you approved.
02
What a UX audit covers
A UX audit is an expert review of how your website, web app or mobile app looks, feels and works for real users. We look at usability, navigation, content hierarchy, visual consistency and the key journeys that lead to conversion.
You get specific, actionable findings with screenshots, ranked by impact and effort, rather than general advice.
03
Usability testing and research with your users
As a UX agency, we use both methods. An audit tells you where a product breaks usability principles. Usability testing shows what real users do: we give people tasks on your site or prototype and watch where they hesitate, misread a label or give up.
We recommend testing when the stakes are high, such as a checkout, a sign-up flow or a redesign of your most visited pages. Testing a prototype before development is usually the cheapest point to find a problem.
04
When should you start with a UX audit instead of a redesign?
Start with an audit when you are not sure what is wrong, when conversions or engagement have dropped, or when your product has grown feature by feature and no longer feels coherent. The audit tells you whether targeted fixes are enough or a redesign is worth it.
If you already know the product needs a new structure, we fold the audit into the first stage of the redesign, so you keep what works.
Guides
Guides on UX and prototyping
What can you design and audit?
We design websites and web apps, and we audit websites, web apps and mobile apps. We focus on the screens and journeys that matter most to your business.
What is the difference between UI and UX design?
UX design is how the product works: structure, flows and the path to a goal such as an enquiry or purchase. UI design is how it looks: layout, type, colour and components. We do both in one team.
What do I get at the end of a UX audit?
A prioritised report of issues with screenshots and specific recommendations, plus a walkthrough with our team.
Is a UX audit the same as usability testing?
No. In a UX audit our specialists review your product against usability principles and your key journeys. Usability testing watches real users try to complete tasks. An audit is faster and a good first step, and testing confirms how real users behave. We will tell you which one you need.
Is a UI/UX audit the same as a website audit?
No. A UI/UX audit looks at how people use your product: flows, navigation and design. Our website audit covers technical areas such as SEO, performance and security. Many clients do both.
How long does a UI/UX project take?
It depends on how many screens, journeys and user roles are in scope, and whether testing is included. A focused website audit is quicker than designing a web app with many user roles. We confirm the timeline after the brief.
Can you build the designs?
Yes. We design and build websites, so we can take the designs into development, or hand over the Figma files and support your own developers.
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