20 Best Website Maintenance Companies in Singapore (2026)
Compare 20 website maintenance companies in Singapore: what each plan covers, platforms, takeovers, hosting, pros and cons, and how to choose the right one.
The short answer
- 01
Know what a real plan includes. Updates, daily off-site backups, security, uptime monitoring and a tested way to restore the site.
- 02
Response time beats feature lists. Ask how fast they respond and how fast they fix, in writing.
- 03
Match the platform. Most plans are built for WordPress. Shopify, Drupal or custom sites need a team that lists them.
A website maintenance company keeps your site updated, backed up, secure and online for a monthly fee. The right one depends mostly on three things: your platform, how fast you need problems fixed, and whether you want hosting included.
Below we compare 20 Singapore companies on exactly those points, then cover what a good plan includes and the contract details most guides skip.
Last checked: October 2026
The 20 companies at a glance
| Company | Website | Platforms | Takes over sites | Hosting |
|---|---|---|---|---|
| JIN Design | jin-design.com | WordPress, WooCommerce, custom WordPress, AI-powered websites we build | Yes, any WordPress site | Yes, for AI-powered sites we build |
| 2Stallions | 2stallions.com | Not stated | Not stated | Not stated |
| Awebstar Technologies | awebstar.com.sg | WordPress, WooCommerce | Not stated | Yes |
| Chillybin | chillybin.co | WordPress, WooCommerce | Yes | Yes |
| Cleverly | cleverly.sg | WordPress, Shopify, WooCommerce, Squarespace, custom | Not stated | Yes |
| Efusion Technology | efusiontech.com | WordPress, WooCommerce, Shopify | Yes, after an audit | Not stated |
| Hashmeta | hashmeta.com | WordPress, WooCommerce, Shopify, Magento, Drupal, Joomla, Laravel | Not stated | No, works with your host |
| I Concept | i-concept.com.sg | WordPress, WooCommerce | Yes, after a paid check | Not stated |
| Innomedia Technologies | innomedia.sg | WordPress, OpenCart, Drupal | Yes | Not stated |
| InnoPanda | innopanda.com | WordPress, WooCommerce | Not stated | No, works with your host |
| MediaPlus Digital | mediaplus.com.sg | WordPress, Shopify, WooCommerce, Joomla, custom | Not stated | Yes |
| Novage Communications | novage.com.sg | WordPress | Not stated | Yes |
| Oangle | oangle.com | Not stated | Not stated | Yes, Singapore data centres |
| Oasis Web Asia | oasiswebasia.com | Not stated | Says it maintains sites it did not build | Not stated |
| Oryon | oryon.net | WordPress | Free migrations | Yes, it is a host |
| Pixel Mechanics | pixelmechanics.com.sg | Not stated | Not stated | Yes |
| Singapore Best Web Design (SBWD) | singaporebestwebdesign.com | WordPress and similar CMS, custom sites | Not stated | Not stated |
| Webpuppies | webpuppies.com.sg | Websites and apps (WooCommerce, Magento named) | Yes | Yes |
| Websentials | websentials.com.sg | WordPress (others not named) | Not stated | Yes |
| Websparks | websparks.sg | Not stated | Yes, with a set process | Not stated |
“Not stated” means the company’s website does not say either way, so ask them.
What a website maintenance plan should include
Plans vary a lot. Some are little more than hosting with backups. Others include a monthly bank of hours for changes and a named person who looks after your site.
The last two matter most. Ask how fast they respond when something breaks, and whether they have ever actually restored a site from backup.
How often maintenance should happen
Not everything needs doing every week. This schedule works for most business sites.
Website maintenance companies in Singapore
1. JIN Design
A Singapore web design agency that maintains WordPress sites, including ones it did not build, and the AI-powered websites it builds.
We maintain WordPress websites for Singapore businesses, including online stores, membership and quotation sites and custom-built WordPress, whether we built them or not. Plugin, theme and core updates run every week, each one tested and reviewed. Daily off-site backups are password-protected on cloud storage with one-click recovery, and security covers vulnerability patches, IP monitoring and a Premium Wordfence licence.
AI reads plugin changelogs and security advisories before each update and flags the risky ones, compares screenshots of key pages afterwards to catch layout breaks, and drafts a plain-English monthly report that our team reviews. We also look after the AI-powered websites we build, and can move your site to an AI-powered build when WordPress no longer fits.
| Detail | JIN Design |
|---|---|
| Website | jin-design.com |
| Platforms | WordPress, WooCommerce, custom WordPress, AI-powered websites we build |
| What’s included | Weekly tested updates, daily off-site backups with one-click recovery, security monitoring with Wordfence Premium, uptime and SSL checks, speed optimisation, same-day edits, monthly report |
| Plan type | Monthly plans |
| Takes over existing sites | Yes, any WordPress site |
| Hosting | Yes, for AI-powered sites we build |
| Also does | AI-powered websites, web design, web development, tracking |
Pros
- AI flags risky updates before they touch your live site
- Screenshot checks catch layout breaks after every update
- Can move your site to an AI-powered build when you are ready
Things to check
- Plans cover WordPress and the AI-powered sites we build; other platforms are not covered yet
Good fit for: WordPress sites that want careful, tested upkeep, and businesses planning a move to an AI-powered website.
2. 2Stallions
A digital marketing agency with monthly website maintenance packages.
2Stallions offers ongoing monthly maintenance covering security updates and SSL, performance work, bug fixes and technical support, backups with disaster recovery, content updates and malware monitoring.
Its maintenance starts with audits of the site’s design, security, user experience and conversion rates, which suits businesses that want improvements, not just upkeep.
| Detail | 2Stallions |
|---|---|
| Website | 2stallions.com |
| What’s included | Security updates and SSL, performance work, bug fixes, backups and disaster recovery, content updates, malware monitoring |
| Plan type | Monthly packages |
| Also does | SEO, SEM, social media marketing, marketing automation |
Pros
- Starts with an audit of design, security, UX and conversions
- Backups come with disaster recovery
- Marketing services under the same roof
Things to check
- Ask which platforms they maintain
- Ask whether hosting is included
Good fit for: businesses that want maintenance alongside SEO and paid marketing.
3. Awebstar Technologies
A web design and development agency that bundles support into its WordPress builds.
Awebstar’s WordPress service includes support and maintenance: core and plugin updates, security and uptime monitoring, daily off-site backups and performance reports, with retainer hours for changes.
Every project includes 30 days of free post-launch support before a paid plan starts.
| Detail | Awebstar Technologies |
|---|---|
| Website | awebstar.com.sg |
| Platforms | WordPress, WooCommerce |
| What’s included | Core and plugin updates, security monitoring, daily off-site backups, uptime monitoring, performance reports, retainer hours |
| Plan type | Monthly packages or hour-based retainers |
| Hosting | Yes |
| Also does | Web design, Shopify, mobile apps, SEO and PPC |
Pros
- 30 days of free support after every launch
- Daily off-site backups and uptime monitoring
- Choice of monthly packages or hour-based retainers
Things to check
- Maintenance is described on its WordPress development page; ask for plan details
- Ask whether they take over sites built by others
Good fit for: new WordPress builds that want support bundled in from day one.
4. Chillybin
A WordPress agency with three no-lock-in maintenance tiers and stated response times.
Chillybin’s plans cover monthly or weekly updates, daily off-site backups, security and uptime monitoring, hack restoration, performance work and a monthly report.
Response times are stated per tier: 48, 24 or 12 hours. Updates are tested before they reach the live site, and it takes over existing sites.
| Detail | Chillybin |
|---|---|
| Website | chillybin.co |
| Platforms | WordPress, WooCommerce |
| What’s included | Monthly or weekly updates, daily off-site backups, security and uptime monitoring, hack restoration, performance work, monthly report |
| Plan type | Monthly plans, 3 tiers, no lock-in |
| Takes over existing sites | Yes |
| Hosting | Yes |
| Also does | Web design, website migration, SEO, website audits |
Pros
- Response time stated for every tier
- Updates tested before they go live
- No lock-in contract
Things to check
- Focuses on WordPress and WooCommerce
- The entry tier responds within 48 hours
Good fit for: WordPress sites that want clear response times without a long contract.
5. Cleverly
A digital marketing agency that maintains a wide range of platforms.
Cleverly maintains WordPress, Shopify, WooCommerce, Squarespace and custom-coded sites. Plans include updates, firewall and malware scans, uptime and speed monitoring, bug fixes, content edits and backups.
Bug fixes are usually resolved within 24 hours, and check-ins can be weekly, every two weeks or monthly.
| Detail | Cleverly |
|---|---|
| Website | cleverly.sg |
| Platforms | WordPress, Shopify, WooCommerce, Squarespace, custom |
| What’s included | CMS and plugin updates, firewall and malware scans, uptime and speed monitoring, bug fixes, content edits, monthly backups |
| Plan type | Flexible plans, weekly to monthly check-ins |
| Hosting | Yes |
| Also does | SEO, Google Ads, web design, social media ads |
Pros
- One of the widest platform lists, including Squarespace
- Bug fixes usually within 24 hours
- Flexible check-in frequency
Things to check
- Backups are listed as monthly; ask for daily if your site changes often
- Ask whether they take over sites built by others
Good fit for: businesses on Shopify, Squarespace or a mix of platforms.
6. Efusion Technology
A web agency that maintains WordPress, WooCommerce and Shopify sites, including inherited ones.
Efusion covers scheduled updates, automated backups and restores, security scanning and patching, uptime monitoring, speed work and content updates.
Sites built by other developers get a technical audit first, and updates are compatibility-tested before they are deployed. Work is ad hoc or paid for with prepaid credits (one credit is 30 minutes, valid for a year).
| Detail | Efusion Technology |
|---|---|
| Website | efusiontech.com |
| Platforms | WordPress, WooCommerce, Shopify |
| What’s included | Core, theme and plugin updates, backups and restores, security scanning, uptime monitoring, speed work, content edits |
| Plan type | Ad hoc or prepaid credit packs |
| Takes over existing sites | Yes, after an audit |
| Also does | Web design, Shopify and Shopline stores, CTO as a service, SEO |
Pros
- Audits and takes over sites built by others
- Updates compatibility-tested before deployment
- Covers Shopify as well as WordPress
Things to check
- Credits model rather than a fixed monthly plan; check how many hours you will use
- Ask whether hosting is included
Good fit for: inherited sites and online stores that need occasional, well-tested work.
7. Hashmeta
A large digital agency whose maintenance covers many CMS platforms.
Hashmeta maintains mainly WordPress, plus WooCommerce, Shopify, Magento, Drupal, Joomla and custom PHP or Laravel sites. Plans include updates, daily off-site backups, malware removal, uptime monitoring, performance work and a monthly report.
Higher tiers test updates on a staging site first, updates usually run between 2am and 4am Singapore time, and backups are test-restored every month. It works with your existing host.
| Detail | Hashmeta |
|---|---|
| Website | hashmeta.com |
| Platforms | WordPress, WooCommerce, Shopify, Magento, Drupal, Joomla, Laravel |
| What’s included | Core and plugin updates, daily off-site backups, malware removal, uptime monitoring, performance work, monthly report |
| Plan type | Monthly plans, 3 tiers, no lock-in |
| Hosting | No, works with your host |
| Also does | SEO and GEO, social media, web design, AI marketing tools |
Pros
- Wide CMS coverage, including Magento and Laravel
- Monthly backup test restores
- Updates run overnight; staging on higher tiers
Things to check
- Works with your existing host
- Staging tests are included on higher tiers
Good fit for: larger or less common platforms that need structured, tested maintenance.
8. I Concept
A creative agency with clearly defined WordPress maintenance plans.
I Concept’s plans cover one WordPress site each, with WooCommerce supported: updates, off-site backups, firewall and malware scanning and cleanup, uptime monitoring, a staging site, monthly reports and hours for small changes.
For webmastering work it estimates the hours for each task before starting. Sites it did not build get a paid first-time check.
| Detail | I Concept |
|---|---|
| Website | i-concept.com.sg |
| Platforms | WordPress, WooCommerce |
| What’s included | Core, plugin and theme updates, off-site backups, firewall and malware scanning, uptime monitoring, staging site, monthly report |
| Plan type | Monthly plans, 3 tiers, 12-month minimum |
| Takes over existing sites | Yes, after a paid check |
| Also does | Branding, e-commerce design, digital marketing, AI chatbots |
Pros
- Hour estimates before each task
- Staging site included
- Takes over existing sites
Things to check
- 12-month minimum term
- One site per plan
Good fit for: WordPress and WooCommerce sites that want a clearly scoped plan.
9. Innomedia Technologies
A web and app agency that also supports OpenCart and Drupal.
Innomedia maintains WordPress, OpenCart and Drupal sites. Plans include core and plugin updates, backups, bug fixes, security hardening, malware cleanup and email or WhatsApp support.
The Advanced plan moves backups from monthly to weekly and adds theme updates, so the tier you pick decides how much you can roll back.
| Detail | Innomedia Technologies |
|---|---|
| Website | innomedia.sg |
| Platforms | WordPress, OpenCart, Drupal |
| What’s included | Core and plugin updates, monthly or weekly backups, bug fixes, security hardening, malware cleanup, email and WhatsApp support |
| Plan type | Monthly plans, Basic and Advanced |
| Takes over existing sites | Yes |
| Also does | E-commerce, mobile apps, Google Ads, SEO |
Pros
- Supports OpenCart and Drupal
- Takes over existing sites
- Support over email and WhatsApp
Things to check
- Backups run monthly on Basic and weekly on Advanced
- Ask whether hosting is included
Good fit for: OpenCart and Drupal sites, and WordPress sites on a simple plan.
10. InnoPanda
A software and web company with managed WordPress plans and a named lead per site.
InnoPanda’s plans cover core, theme and plugin updates, weekly backups, security and uptime monitoring, malware cleanup on the top tier, and a monthly report.
Each plan has a named lead accountable for the site every month. It works with your existing host.
| Detail | InnoPanda |
|---|---|
| Website | innopanda.com |
| Platforms | WordPress, WooCommerce |
| What’s included | Core, theme and plugin updates, weekly backups, security and uptime monitoring, malware cleanup (top tier), monthly report |
| Plan type | Monthly plans, 3 tiers, no lock-in |
| Hosting | No, works with your host |
| Also does | Web development, SEO, mobile apps, AI and automation |
Pros
- A named lead for every site
- No lock-in contract
- Monthly report on every plan
Things to check
- Backups are weekly
- Malware cleanup is included on the top tier
Good fit for: WordPress sites that want one accountable person each month.
11. MediaPlus Digital
A web and marketing agency that maintains WordPress, Shopify and custom sites.
MediaPlus maintains WordPress, Shopify, WooCommerce, Joomla and custom-built sites. Plans include updates (Shopify apps too), off-site backups, malware and firewall monitoring, uptime monitoring, monthly hours for content changes and a monthly report.
It states a two-hour response time during business hours and says all support staff are in-house at its Singapore office.
| Detail | MediaPlus Digital |
|---|---|
| Website | mediaplus.com.sg |
| Platforms | WordPress, Shopify, WooCommerce, Joomla, custom |
| What’s included | CMS and plugin updates, off-site backups, malware and firewall monitoring, uptime monitoring, content edits, monthly report |
| Plan type | Monthly plans, no lock-in |
| Hosting | Yes |
| Also does | Web design, SEO and GEO, paid ads, mobile apps |
Pros
- Two-hour response time during business hours
- In-house support team in Singapore
- Covers Shopify app updates
Things to check
- Response time applies to business hours
- Ask whether they take over sites built by others
Good fit for: Shopify stores and businesses running more than one platform.
12. Novage Communications
A web design company with monthly and ad-hoc WordPress maintenance.
Novage’s monthly plan covers WordPress core and plugin updates, bug fixes, security monitoring and hours for content updates, with e-commerce maintenance and CMS training available.
Ad-hoc plans are bought as 4 or 8 hour blocks, valid for six months and billed in 30-minute units.
| Detail | Novage Communications |
|---|---|
| Website | novage.com.sg |
| Platforms | WordPress |
| What’s included | Monthly core and plugin updates, bug fixes, security monitoring, content edit hours, CMS training |
| Plan type | Monthly (12-month contract) or ad-hoc hour blocks |
| Hosting | Yes |
| Also does | Web development, WooCommerce, SEO, digital marketing |
Pros
- Content update hours and CMS training
- Ad-hoc hour blocks for occasional work
- Hosting available
Things to check
- Monthly plan is a 12-month contract
- Updates run monthly; ask how backups are handled
Good fit for: teams that want regular content help and training.
13. Oangle
A WordPress agency offering maintenance, revamps and hosting.
Oangle’s maintenance and revamp service checks and fixes website issues and keeps the site up to date. It also arranges hosting on Singapore data centres, with uptime monitoring and SSL included.
Ask for a written scope that lists what the plan includes.
| Detail | Oangle |
|---|---|
| Website | oangle.com |
| What’s included | Issue checks and fixes, updates, website revamps |
| Hosting | Yes, Singapore data centres |
| Also does | WordPress development, web design, creative services |
Pros
- Hosting on Singapore data centres with uptime monitoring and SSL
- Can refresh the design as well as maintain it
Things to check
- Ask for a written list of what the plan includes
- Ask for a written scope before signing
Good fit for: WordPress sites that may also need a refresh.
14. Oasis Web Asia
A web and AI consultancy with a technical maintenance retainer.
Oasis Web Asia’s retainer covers monthly patching with regression tests, daily off-site backups, vulnerability scans, uptime monitoring and a bank of hours for changes, with a named consultant and an SLA.
Backups are checked with quarterly restore drills, and abandoned plugins are removed as routine clean-up.
| Detail | Oasis Web Asia |
|---|---|
| Website | oasiswebasia.com |
| What’s included | Patching with regression tests, daily off-site backups, vulnerability scans, uptime monitoring, hours bank, named consultant |
| Plan type | Retainer with hours bank |
| Takes over existing sites | Says it maintains sites it did not build |
| Also does | Custom web apps, e-commerce, AI development, CTO as a service |
Pros
- Quarterly restore drills
- Regression tests after patching
- Named consultant with an SLA
Things to check
- Ask which platforms they maintain
- Ask whether unused hours roll over
Good fit for: businesses that want tested restores and technical depth.
15. Oryon
A Singapore hosting company whose managed WordPress hosting includes care features.
Oryon’s managed WordPress hosting includes automatic or managed updates, daily backups, a Cloudflare firewall and CDN, malware scanning and removal, round-the-clock monitoring and free migrations.
The top tier adds fortnightly managed updates and keeps 30 daily backups instead of 14.
| Detail | Oryon |
|---|---|
| Website | oryon.net |
| Platforms | WordPress |
| What’s included | Managed updates, daily backups, Cloudflare firewall and CDN, malware scanning and removal, 24/7 monitoring, free migrations |
| Plan type | Managed hosting |
| Takes over existing sites | Free migrations |
| Hosting | Yes, it is a host |
| Also does | Domains, email hosting, websites, cloud management |
Pros
- Hosting and care from one provider
- Daily backups, up to 30 kept
- Free migrations
Things to check
- Mainly hosting with care features; ask whether content edits and reports are included
- Focuses on WordPress
Good fit for: businesses that want hosting and care in one bill.
16. Pixel Mechanics
A digital agency that maintains websites and business email together.
Pixel Mechanics covers system and security updates, automated cloud and on-demand backups, a server-level firewall, web monitoring and help with simple content issues.
It looks after email as well as the website, and adds an anti-bot layer on top of the server firewall.
| Detail | Pixel Mechanics |
|---|---|
| Website | pixelmechanics.com.sg |
| What’s included | System and security updates, automated and on-demand backups, server firewall, web monitoring, content help |
| Hosting | Yes |
| Also does | E-commerce design, custom web apps, SEO and Google Ads, mobile apps |
Pros
- Website and email looked after together
- On-demand backups as well as automated ones
- Anti-bot protection on top of the firewall
Things to check
- Ask which platforms they maintain and how plans are structured
- Ask how fast they respond
Good fit for: businesses that want website and email support from one team.
17. Singapore Best Web Design (SBWD)
A web design company with security-focused maintenance.
SBWD’s maintenance covers core, plugin and theme updates, cloud backups, a web application firewall, malware scanning, site monitoring and hack recovery, with on-demand troubleshooting.
Daily and weekly backups are kept for 90 days, both locally and in encrypted off-site storage.
| Detail | Singapore Best Web Design (SBWD) |
|---|---|
| Website | singaporebestwebdesign.com |
| Platforms | WordPress and similar CMS, custom sites |
| What’s included | Core, plugin and theme updates, cloud backups, web application firewall, malware scanning, monitoring, hack recovery |
| Plan type | Scheduled plans plus on-demand help |
| Also does | Web design, e-commerce, custom development, mobile apps |
Pros
- Backups kept for 90 days, on-site and encrypted off-site
- Hack recovery included
- On-demand troubleshooting
Things to check
- Ask whether they take over sites built by others
- Ask whether hosting is included
Good fit for: sites where security and long backup history matter most.
18. Webpuppies
A digital solutions company that maintains websites and mobile apps under SLAs.
Webpuppies covers software, CMS and plugin updates, security patches and assessments, hosting and infrastructure management, code review and a ticketing system.
SLA response tiers range from 15 minutes to 8 hours, and it reviews and adopts code built by other developers.
| Detail | Webpuppies |
|---|---|
| Website | webpuppies.com.sg |
| Platforms | Websites and apps (WooCommerce, Magento named) |
| What’s included | Software and plugin updates, security patches and assessments, hosting management, code review, ticketing, tech support |
| Plan type | SLA-based packages |
| Takes over existing sites | Yes |
| Hosting | Yes |
| Also does | Web and app development, AI consultancy, cybersecurity, cloud migration |
Pros
- SLA response tiers from 15 minutes
- Adopts code built by other developers
- Maintains mobile apps too
Things to check
- Pitched at enterprises; check the scope for a small site
- Ask which SLA tier your budget covers
Good fit for: businesses with both a website and an app, or strict response needs.
19. Websentials
A web development company that builds SEO audits into maintenance.
Websentials’ maintenance covers software, plugin and theme updates, speed work, security monitoring, SEO audits and bug fixes.
Regular SEO audits are part of the service rather than an add-on.
| Detail | Websentials |
|---|---|
| Website | websentials.com.sg |
| Platforms | WordPress (others not named) |
| What’s included | Software, plugin and theme updates, speed work, security monitoring, SEO audits, bug fixes |
| Plan type | Custom plans |
| Hosting | Yes |
| Also does | Web development, branding, digital marketing, AI tools |
Pros
- SEO audits included
- Speed optimisation included
- Hosting available
Things to check
- Ask how often backups run and where they are stored
- Custom plans, so ask for a written scope
Good fit for: businesses that want search performance watched as part of upkeep.
20. Websparks
A digital agency with a defined process for taking over existing sites.
Websparks covers content and software updates, backups and recovery, security and performance monitoring, analytics reviews and helpdesk support.
Takeovers follow a set process: a site review, a written maintenance scope, then a dedicated helpdesk before work starts.
| Detail | Websparks |
|---|---|
| Website | websparks.sg |
| What’s included | Content and software updates, backups and recovery, security and performance monitoring, analytics review, helpdesk |
| Plan type | Custom scoped plans |
| Takes over existing sites | Yes, with a set process |
| Also does | UX and UI design, CMS implementation, application development, digital marketing |
Pros
- Clear takeover process with a written scope
- Analytics reviews included
- Dedicated helpdesk
Things to check
- Ask which platforms they maintain
- Plans are scoped individually, so compare carefully
Good fit for: government, enterprise and larger organisation sites.
How to choose a maintenance company
Ask every company the same questions, and get the answers in writing.
- Which platforms do you maintain? WordPress, WooCommerce, Shopify, Drupal or custom code.
- Will you take over a site you did not build? Most will, after an audit. Ask if the audit is charged.
- How often are backups taken, where are they stored, and how long are they kept?
- Do you test updates before they go live? A staging site prevents broken pages.
- How fast do you respond, and how fast do you fix? These are different numbers.
- What does the monthly report show? You should understand it without a developer.
Response time vs resolution time
Response time is how quickly someone acknowledges the problem. Resolution time is how quickly it is fixed. A two-hour response with no fix by tomorrow does not help much.
Also check:
- Business hours. Are response times counted in Singapore business hours only?
- Weekends and public holidays. Who answers if the site goes down on a Sunday?
- Hours banks. If the plan includes hours for changes, do unused hours roll over?
Red flags
- No mention of backups, or backups kept on the same server as the site.
- Updates applied straight to the live site with no testing.
- No monthly report.
- A long lock-in with no notice period.
- Your domain or hosting registered in their name.
Contract and ownership checklist
Most people only read this part of the contract when they want to leave. Read it first.
For .sg domains, check that your company is the registrant, not the agency. You can see the registrant details in your domain registrar’s account.
Switching from your current developer
If your current developer is slow or has disappeared, moving to a maintenance company is usually straightforward. Gather these first:
- Domain registrar login
- Hosting or server login
- Website admin login (for example, WordPress administrator)
- FTP or SFTP and database access, if you have them
- Any premium plugin or theme licences
- Google Analytics, Search Console and Tag Manager access
The new company will usually audit the site, take a fresh backup, fix anything urgent, and then start the regular schedule.
What a good monthly report shows
A monthly report should let you see, in a few minutes, that the site is safe and working. Look for:
- Updates applied, and anything held back and why
- Uptime for the month and any downtime incidents
- Proof that backups ran, and when one was last test-restored
- Security scan results
- Speed or Core Web Vitals
- Hours used and changes made
PDPA and security
If your website has a contact form, a booking system or an online store, it holds personal data. Under the PDPA you are responsible for protecting it, even if a vendor runs the site.
If a data breach is likely to be notifiable, you must tell the PDPC within 3 calendar days of assessing that it is. Outdated plugins are one of the most common ways sites get hacked, which is why weekly updates matter.
When comparing vendors, it is reasonable to ask how they secure logins, who has access, and whether they hold a recognised security mark such as CSA’s Cyber Essentials.
What affects the cost of website maintenance
There is no standard price, because no two sites need the same work. These are the main factors:
- Platform. WordPress with many plugins needs more updating than a hosted platform.
- Size and complexity. More pages, languages and integrations mean more to check.
- Online sales. Stores need closer monitoring, because downtime costs money.
- How often content changes. A bank of hours for edits adds to the plan.
- Response times. Faster guaranteed fixes cost more.
Most companies charge in one of four ways:
| Model | How it works | Best for |
|---|---|---|
| Monthly plan | A fixed fee for an agreed set of tasks | Most business sites |
| Retainer with hours bank | A monthly fee that includes hours for changes | Sites that change often |
| Prepaid credits or hour blocks | Buy hours in advance, use them as needed | Occasional work |
| Per job | A fixed fee for one task, such as malware removal | One-off fixes |
Watch for costs outside the plan: premium plugin licences, hosting, domain renewals, a first-time audit, and emergency fixes such as hacked-site cleanup. Ask whether prices include GST.
On grants: do not assume ongoing maintenance is claimable. Check the current scheme rules on GoBusiness and ask the vendor in writing.
Does every platform need the same maintenance?
No. WordPress and other self-hosted sites need the most: core, theme and plugin updates, security and backups are your responsibility.
Shopify, Webflow, Wix and Squarespace handle software updates and hosting for you. They still need app management, content updates, link and form checks, speed work and tracking.
Doing it yourself or hiring a company
You can maintain a simple site yourself if someone on your team is comfortable with updates and backups, and has the time every week.
| Situation | Our suggestion |
|---|---|
| Small site on Shopify, Wix or Squarespace | Do it yourself, with occasional help |
| WordPress site that brings in enquiries | Hire a company |
| Online store or membership site | Hire a company with clear response times |
| Nobody in-house owns the website | Hire a company |
| You have already been hacked once | Hire a company, and ask for a security review first |
How we chose these companies
Every company here has a page about website maintenance, a Singapore presence, and enough detail on its own website to describe the service fairly. Each entry is written only from what the company’s own website says, and where a site does not say something, we say so.
We re-check this list every quarter and remove companies that close or stop offering maintenance.
How we look after websites
We maintain WordPress sites we built and sites we did not, after a quick audit. Every weekly update is checked for risk and tested first, backups go off-site daily, screenshots of key pages are compared after each update, and the monthly report shows what we did and what to improve next, in plain English.
We also look after the AI-powered websites we build. If your WordPress site has become slow, fragile or expensive to patch, we can rebuild it as an AI-powered website: custom-coded, with no plugin stack to maintain, and your URLs kept so you hold your Google rankings.
If your site needs looking after, see our maintenance plans or talk to us.
Frequently asked questions
What is website maintenance?
The ongoing work that keeps a website secure, fast and working: software and plugin updates, backups, security monitoring, uptime checks, fixing broken links and forms, and small content changes.
How often should a website be maintained?
Backups and uptime checks daily. Software and plugin updates and security scans weekly. Speed, links and forms monthly. Content, SEO and accessibility every quarter, and domain, SSL and platform reviews once a year.
How much does website maintenance cost in Singapore?
It depends on the platform, the size of the site, whether it sells online, how often it changes and how fast you need problems fixed. Most companies charge a monthly retainer, an hours bank or a fee per job. Compare what each plan includes, and ask whether prices include GST.
Can a company maintain a website it did not build?
Usually, yes. Most maintenance companies take over existing sites after an audit, so they can check the code, plugins and hosting first. Some charge for that first check.
Do Shopify, Wix or Webflow sites need maintenance?
Less technical maintenance, because the platform handles software updates and hosting. They still need someone to manage apps, content, broken links, speed and tracking, and to keep an eye on how the site performs.
What should I do if my website is hacked?
Take it offline or put up a maintenance page, change all passwords, and restore a clean backup or get the malware removed. Then find out how it happened and patch it. If personal data may have been exposed, check whether you need to notify the PDPC.
Is hosting included in website maintenance?
Sometimes. Some companies bundle hosting with maintenance, some work with your existing host, and hosting companies sometimes include basic care. Check the table in this guide and ask before signing.
Does website maintenance help SEO?
Yes, indirectly. A fast, secure site with no broken links or errors is easier for Google to crawl and better for visitors. Some plans also include regular SEO checks.
