Website maintenance · Singapore

Website maintenance services in Singapore

We provide website maintenance in Singapore for WordPress and WooCommerce sites, including ones another developer built. Every update is tested before it reaches your live site. If something breaks, people who know your site fix it as a priority.

  • Tested weekly updates
  • Cloud backups
  • Priority emergency fixes
  • Takeovers welcome
Track & care✦ How it works

What we look after

01

Website maintenance that keeps enquiries and orders coming in

The routine work a WordPress site needs, done on schedule and reported to you each month.

Updates tested before they go live

Plugin, theme and WordPress core updates run every week. Each one is tested before it reaches your live site, which lowers the risk of problems for visitors.

A recent backup on hand

Password-protected backups go to cloud storage weekly, or daily on higher plans. If something goes wrong, the site can be restored in one click.

Lower risk of hacks and malware

Vulnerability patches go on promptly and activity is logged. Higher plans add a Premium Wordfence security plugin licence.

Alerts when the site goes down

Automated uptime checks alert us when your site stops responding, SSL expiry is checked, and HTTPS issues on the website, such as mixed content, are fixed.

Faster pages on higher plans

From the Maintain + Update plan, we work on loading speed and report your PageSpeed scores each month.

Edits done for you

Send a change by WhatsApp or email and it is often done the same day. A monthly report lists every update and fix.

Platforms

WordPress sites we look after

Our plans cover WordPress, from company sites to online stores and page builder sites.

WordPress

Company sites, blogs, membership and quotation sites, and custom WordPress themes and plugins.

WooCommerce

Online stores are covered from the Advanced plan, which adds ecommerce support.

Elementor

Elementor and other page builder sites, with key page layouts compared after each update.

Not sure which plan fits your site?

Send us your website address. We will look at its plugins and setup, then recommend a plan with a quote.

Get a quote

Why it works

02

Fewer surprises on your live site

Updates are tested before they go live, and layout changes are spotted afterwards.

Bigger updates tested more closely

Updates that change a lot get a closer check before they reach your live site.

Layout changes spotted

After each update, screenshots of your key pages are compared with the last version, so a broken layout is found and fixed quickly.

A report you will read

Each month you get a short summary of updates, uptime, security events and speed scores.

How it works

03

How does website maintenance with us work?

  1. 1

    Assess

    We look at your site, its plugins and what it needs, then recommend a plan and send a quote.

  2. 2

    Onboard

    We take a full backup, set up monitoring and activity logging, and fix anything urgent.

  3. 3

    Maintain

    Updates, backups and edits run on schedule. Emergencies get priority.

  4. 4

    Report

    Each month you see what was updated, fixed and improved.

Plans

04

Website maintenance packages in Singapore

Plans for WordPress and WooCommerce sites, each quoted after we see your site. Not sure which fits? We will recommend one.

Maintain

Essential care for WordPress sites

  • ✓Weekly plugin, theme and core updates, each tested
  • ✓Site recovery with one-click restore
  • ✓Automated uptime monitoring
  • ✓SSL checks and HTTPS fixes on the website
  • ✓Weekly password-protected cloud backups
  • ✓WP Activity Log premium licence
  • ✓One-time fixes, malware removal and WordPress version upgrades for plan clients
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Maintain + Update

Care plus regular edits

  • ✓Everything in Maintain
  • ✓Website edits
  • ✓Premium Wordfence licence
  • ✓Daily website backups
  • ✓Speed optimisation, with monthly PageSpeed scores
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Advanced

For online stores and complex sites

  • ✓Everything in Maintain + Update
  • ✓10 website edits
  • ✓Ecommerce site support
  • ✓Advanced WordPress features such as memberships and quotations
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Custom Site

For custom-built WordPress sites

  • ✓Everything in Advanced
  • ✓Unlimited edits
  • ✓Support for custom-built sites, including custom code
  • ✓Custom functionality testing
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Why JIN

Why Singapore businesses choose JIN for website maintenance

Maintenance from a studio that has built 200+ websites since 2015.

People who know your site

The same people look after your site each month, so the people who help you already know your site.

A WhatsApp message away

Message or call us when you need a change or spot a problem.

Upkeep off your list

Routine updates, backups and checks are handled for you.

Quick turnaround

Emergencies get priority and are usually handled the same day. Small edits are often done the same day too.

Changes beyond upkeep

Need a new page, a form or a feature? The people who maintain your site can build it.

Made for lean teams

Built for businesses without an in-house IT team that still need their website looked after.

One-time fixes

One-time WordPress fixes and malware removal

Each of these is included for plan clients. Send us the problem and we will tell you how we would fix it.

One-time fix

A priority repair for one specific issue on your WordPress site. Malware removal is listed below.

Malware removal

A full scan of your site and database, malware removed and files cleaned. We install and tune a security plugin, then send a clear report on what happened and how it was fixed.

Plugin, theme and WordPress upgrades

We upgrade your WordPress version, theme and plugins, and sort out any conflicts between them along the way.

Compare

How often each maintenance task runs

A maintenance package covers the routine work a WordPress site needs. Here is how often each part of ours runs.

TaskHow oftenWhat you get
Plugin, theme and WordPress core updatesWeeklyEach update tested before it reaches your live site
Cloud backupsWeekly, or daily on higher plansPassword-protected copies with one-click recovery
Uptime monitoringAutomated, around the clockAn alert to us when your site stops responding
Security monitoringOngoingVulnerability patches, activity logging and Premium Wordfence on higher plans
Fixes after updatesWhen neededCovered as a warranty fix under your plan
Website editsHigher plansSmall changes, often done the same day
Maintenance reportMonthlyWhat we updated, fixed and improved, in plain English

Exact coverage depends on the plan.

Taking over from another developer?

Tell us who built your site and which logins you have. We will list what we need to take it over.

Talk to us

01

WordPress maintenance for Singapore businesses

Most of the sites we look after run on WordPress, so our plans are built around it. That includes company sites, WooCommerce stores, Elementor and other page builder sites, membership and quotation sites, and custom themes and plugins.

On WordPress, most problems start with plugins. Plugin updates are tested before they reach your live site, and plugins that no longer get fixes are replaced. We also look after the AI-powered websites we build. Webflow, Shopify and other platforms are not covered by our plans yet.

02

Can you take over maintenance from another developer?

Yes. We can maintain any WordPress site, including one built by a freelancer who is no longer around. To start, we need the WordPress admin login, hosting access and any premium plugin or theme licences. Then we check the site, take a full backup and fix anything urgent before the weekly routine begins.

Your domain, hosting and admin accounts should stay in your company's name, with a separate login for us. Hosting is not part of the plan. We look after the website itself, and it stays with the hosting provider you choose.

03

How much does website maintenance cost in Singapore?

It depends on the site. The number of plugins matters, and so do how often content changes, how many edits you want each month, whether it sells online or runs memberships, and whether it is custom built. We look at the site first, then recommend one of the plans below and send a quote. Paying quarterly or yearly gets a lump-sum discount.

When comparing quotes, check what each plan includes, how often backups run and where they are kept, and whether the price includes GST. Do not count on a grant either. Enterprise Singapore's EDGE online shop support, for example, does not cover maintenance.

04

How fast do you respond when something goes wrong?

You reach us by WhatsApp, phone or email, and you deal with people who know your site. Emergencies, such as a site that is down or showing malware, get priority and are usually handled the same day. Small edits are often done the same day too.

If an update breaks something, the fix is covered under your plan as a warranty fix. One-time fixes, malware removal and WordPress version upgrades are included for plan clients.

FAQ

Website maintenance FAQs

Can't find what you're looking for?

Talk to our team →
How much does a website maintenance package cost in Singapore?
It depends on what your site needs. How often it changes matters, and so do the number of edits you want each month, whether it runs ecommerce or memberships, and whether it is custom built. We look at your site first, then recommend a plan and send a quote. Paying quarterly or yearly gets a lump-sum discount.
What is included in a website maintenance package?
Every plan includes weekly tested updates to WordPress, themes and plugins, password-protected cloud backups with one-click restore, uptime monitoring, SSL checks, activity logging, emergency support and a monthly report. Higher plans add daily backups, a Premium Wordfence licence, speed optimisation, website edits and support for ecommerce, memberships and custom code.
Can you maintain a website that another developer built?
Yes. We can maintain any WordPress site, whoever built it. We need the admin and hosting logins. Then we check the site, take a full backup and fix anything urgent before the weekly routine starts.
Do you maintain websites that are not on WordPress?
Our plans cover WordPress, including WooCommerce stores and custom-built WordPress, and we also look after the AI-powered websites we build. Webflow, Shopify and other platforms are not covered by our maintenance plans yet.
How fast do you respond if my website goes down?
Emergencies, such as a site that is down or showing malware, get priority and are usually handled the same day. Our uptime monitoring alerts us when the site stops responding. Contact us by WhatsApp or phone for anything urgent.
What happens if an update breaks my website?
We test updates before they reach your live site, so most problems are caught first. If something still breaks after an update, we fix it as a warranty fix under your plan, and recent backups let us roll the site back while we work on it.
Is hosting included in website maintenance?
No. Your site stays on a hosting account in your company's name. We look after the website itself, meaning WordPress, plugins, security plugins, updates and backups. The server, its software and its settings are handled by your hosting provider.
Can you promise my website will never be hacked?
No. We are a web design and development team, not a security firm, and no one can honestly promise that. What we do is lower the risk with tested weekly updates, a security plugin with malware scanning, activity logs and uptime alerts. If something does go wrong, recent backups let us restore the site quickly, and we clean it up and tell you what happened.

Start with a free consultation

Tell us about your website and we will tell you what we would change first.